St Agnes’ Care & Lifestyle Home Care
Support You Can Trust
Support You Can Trust
Choosing the right home care provider is an important decision.
At St Agnes’ Care & Lifestyle (SACAL), we understand that you want quality support from a team that truly cares about your wellbeing.
Whether you’re investigating providers for the first time or are considering a switch, we’re here to make the process seamless, stress-free, and tailored to your needs.
What is Support at Home?
From 1 July 2025, the Support at Home program will replace the Home Care Package program, designed to make care simpler, more flexible, and better tailored to individual needs.
Instead of an annual budget, funding will be allocated quarterly, allowing for better planning. Clients can carry over up to $1,000 or 10% of their budget each quarter, ensuring they don’t lose unspent funds.
The new program focuses on more choice, transparency, and better value for services—meaning you’ll have more control over your care while keeping costs predictable.
Why choose home care with St Agnes’ Care & Lifestyle?
With over 40 years of experience in aged care, SACAL home care is committed to delivering personalised, compassionate, and locally trusted support. Here’s why clients choose (and stay with) us:
Frequently Asked Questions
Frequently Asked Questions
(FAQs)
Transitioning to Support at Home
If you’ve been approved for a Home Care Package but haven’t commenced your services by 1 July 2025, you’ll transition to the new Support at Home program at your approved funding level. However, if you’re still waiting for an assessment or your eligibility outcome, you’ll be assessed under the new Support at Home system.
Your package will automatically transition to Support at Home on 1 July 2025. If you’re already receiving home care, you’ll keep the same services and be transitioned to an equivalent funding level—there’s no need for a reassessment.
Costs and budgets
Instead of an annual budget, your funding will be divided into quarterly budgets. You can carry over up to $1,000 or 10% each quarter, ensuring you get the full benefit of your funding.
Services and support
You may be eligible for short-term support or private services while you wait. Our team can help you explore your options—just call us on (02) 5525 3600.
Yes! Support at Home gives you greater choice in the services you receive. With SACAL, we’ll work with you to create a tailored plan that suits your lifestyle and priorities, based on your ACAT-assessed needs.
Looking for trusted, compassionate home care?
If you’re thinking about applying to receive home care services or switching providers, we’d love to help.
Call (02) 5525 3600 today to chat with our friendly team about how we can support you or your loved one.
