St Agnes' Care & Lifestyle
Have a question? Call us (02) 5525 3600
Opening Hours Monday – Friday : 8:30am – 4:30pm
St Agnes' Care & Lifestyle

(02) 5525 3600 | Mon – Fri 8:30am – 4:30pm

St Agnes' Care and Lifestyle - Donnelly House

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is a Federal Government program to support people with a disability. It means greater choice and more control for people to achieve their goals.

St Agnes’ Care & Lifestyle is registered to provide services to NDIS participants under the name of Catholic Parish of St Agnes Port Macquarie. Registration Number: 4050059727.

We offer person-centred, tailored support to NDIS participants in the following ways

In-Home and Community Supports
Developing a goal plan with the participant and assisting to meet those goals by providing support with personal care, community access, social participation, developing life skills and life-stage transition.

Support Coordination
Support Coordinators assist people to understand their NDIS plan, connect and coordinate their supports, and develop capacity and resilience to manage their plan into the future. A Support Coordinator can assist with the implementation of supports in the plan, coordinate assessments, reports and service proposals, support the participant through identifying and selecting providers, monitoring plan and outcomes and plan expenditure.

We have offices in Port Macquarie and Kempsey providing outreach to Port Macquarie, Kempsey, Wauchope, Laurieton, Taree, Nambucca Heads and Macksville.

For translation assistance go to the Australian Government’s Translation and Interpreter’s Service at: tisnational.gov.au.

For speech assistance, go to the Australian Government’s National Relay Service at: relayservice.gov.au.

NDIS price guide

Quality Services

Centacare is committed to consistently providing high quality services.

We always welcome feedback, if you have any suggestions on improving our Service Delivery Policies please feel free to use the forms below:

suggestions, compliments and complaints
complaints and disputes information

NDIS Code of Conduct

Centacare aims to uphold the rights of people with disability, including the right to dignity and respect, and to live free from abuse, exploitation and violence. The NDIS Code of Conduct is a set of rules to help make this happen.

All workers at Centacare must follow the NDIS Code of Conduct.

This means that your worker should be someone who:

  • Treats you with RESPECT and gives you FREEDOM to make your own decisions.
  • Respects your RIGHT to PRIVACY.
  • Is COMPETENT and SKILLED.
  • Has INTEGRITY and is HONEST.
  • Ensures you are SAFE and acts quickly if there are risks or incidents.
  • Helps to PREVENT violence, abuse or neglect.
  • Acts PROFESSIONALLY and ETHICALLY.

It is very important to us that you are happy with our services. If for any reason you are unhappy about your current service, it is important you talk about it.
You can contact us by telephone, or visit us at our Port Macquarie or Kempsey Office. You may want to have a friend or family member with you.
Remember, anything that you tell us is strictly confidential and will not affect the service you receive from Centacare.

Community Services

How to get started with Community Services

Supporting you with greater choice and control for your life

Independent-living accommodation for those with a disability

Independent-living accommodation for those with a disability

Information about activities in our centres

Independent-living accommodation for those with a disability

Independent-living accommodation for those with a disability

Case management for treatment, care and rehabilitation

getting started
ndis
therapy services
community housing
center-based support
youth & family support
image
lifetime care & support

Book an appointment with our friendly team

Complete the details below and we’ll call you back to arrange a time convenient to you.

Name
Field is required!
Select a date
Field is required!
Phone Number
Field is required!

We have a dedicated
support service to help you

We will respond to all
enquiries within 48 hours

Visit Us

Drop into Donnelly House,
150-152 Horton St, Port Macquarie

Book an appointment with our friendly team

Complete the details below and we’ll call you back to arrange a time convenient to you.

Name
Field is required!
Select a date
Field is required!
Phone Number
Field is required!

We have a dedicated support service to help you

We will respond to all enquiries within 48 hours

Visit Us

Drop into Donnelly House,
150-152 Horton St, Port Macquarie

St Agnes' Catholic Parish

© Copyright 2020 St Agnes’ Care & Lifestyle