St Agnes' Care & Lifestyle
Have a question? Call us (02) 5525 3600
Opening Hours Monday – Friday : 8:30am – 4:30pm
Book a visit at a Residential Care Service
St Agnes' Care & Lifestyle

(02) 5525 3600
Mon – Fri 8:30am – 4:30pm

St Agnes' Care and Lifestyle - Donnelly House

St Agnes’ Care & Lifestyle is your local Home Care expert.

With over 40 years of experience serving the local community.

St Agnes’ Care & Lifestyle is your local Home Care expert.

With over 40 years of experience serving the local community.

What is Home Care?

Home Care provides a package of care to support people remaining independent for longer, living their best lives in their own homes.

Home Care services are tailored to individual needs and focus on care and assistance that will benefit the individual’s health and wellbeing at home and in the community. A key benefit of a Home Care package is they allow a coordinated approach to delivering your in-home care.

Our Care Coordinators work with you to consider a range of services across all aspects of life, from help around the house and domestic services to nursing and comprehensive care services.

Types of Home Care Package

There are four different levels of Home Care Packages available that are allocated depending on individual care needs:

  • Level 1 supports people with basic care needs
  • Level 2 supports people with low-level care needs
  • Level 3 supports people with intermediate care needs
  • Level 4 supports people with high-level care needs

The primary difference between levels is that the hours of care increase at each package level.

More hours of care and services are delivered under Home Care level 4 than level 1.

The same types of services and care are provided under each Home Care level.

Eligibility for a Home Care package

Individuals will need to be assessed by the Aged Care Assessment Team (ACAT) to check eligibility for a Home Care package.

Our Client Relationship Team can help you book an ACAT appointment. In this appointment, an assessor will visit your home, ask you about the help you need, and identify the right services for your needs and the level of care you require.

After your assessment, you will receive a letter from ACAT stating the level of Home Care package you have been approved for.

What services can I get?

Home Care provides quality support services in your home.

As we age, we all want to be independent and live in our own home.

Getting a little help at home with daily activities can make all the difference.

See a list of home care services here

Donnelly House

Home Care Support Centre

We are here to help you with all the information you need and what the best Home Care options are for you.
Make an appointment by calling (02) 5525 3600 or visit us at 150-152 Horton Street, Port Macquarie.

Donnelly House

Home Care Support Centre

We are here to help you with all the information you need and what the best Home Care options are for you.
Make an appointment by calling (02) 5525 3600 or visit us at 150-152 Horton Street, Port Macquarie.

How to get started with Home Care

See a list of the Home Care services we offer

How we look after your personal needs

We provide assistance with medical conditions or issues you may be facing

Getting help and support for you and your carer

We are experienced in caring for those with dementia

All your questions answered about Home Care

getting started
general services
personal care
nursing care
respite care
dementia care
faq

We have a dedicated
support service to help you

We will respond to all
enquiries within 48 hours

Visit Us

Drop into Donnelly House,
150-152 Horton St, Port Macquarie

St Agnes' Catholic Parish

Copyright ©  St Agnes’ Care & Lifestyle